Ameridial, Inc

Ameridial Healthcare Solutions4535 Strausser St NW
North Canton, OH 44720, USA
www.ameridial.com

Contact: Craig J. Vretas, senior director of healthcare services, at 866-775-4755 or cvretas@ameridial.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Vertical Markets: Healthcare
Healthcare Services: Physician Referral, Appointment-Setting and Reminder
Other Healthcare Services: Benefit inquiries, eligibility, open-enrollment support, claims processing and adjudication, customer service, and sales support

Ameridial provides call center and outsourcing solutions via inbound-outbound call center services. Their healthcare call center specializations include benefit explanation, claims processing, customer-member service support, pharmaceutical and related research, provider locator services, and sales. Headquartered in North Canton, Ohio, they employ 850 customer service professionals.

Etech Global Services

Etech1903 Berry Dr
Nacogdoches, TX  75964, USA
www.etechgs.com

Contact: Wes Woods at charles.woods@etechtexas.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Vertical Markets: Telecommunications, cable, retail, education

Etech is a leading provider of intelligent sales and service solutions utilizing inbound and outbound voice and live chat.

Specialty Answering Service

Specialty Answering Service800 N Henderson Rd Ste 200
King of Prussia, PA 19406, USA
www.specialtyansweringservice.net

Contact: Nicolas D’Alleva, business owner, at 888-532-4794 or ndalleva@specialtyansweringservice.net
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Vertical Markets: Healthcare
Healthcare Services: Medical Answering Service, Appointment-Setting and Reminder

Specialty is a global provider of telephone answering services, including order-processing and appointment-setting services, inbound and outbound telemarketing, survey response, and outsourced customer service.

Sound Telecom

Sound Telecom6100 4th St
Seattle, WA 98108, USA
www.sound-tele.com

Contact: Andrew Tillery, marketing director, at 800-577-1550 or a.tillery@sound-tele.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Vertical Markets: Healthcare
Healthcare Services: Medical Answering Service, Appointment-Setting and Reminder
Other Healthcare Services: Bilingual medical answering services and disaster recovery

Sound Telecom provides customized, cost-effective medical answering service solutions for clients’ medical call center, medical answering service, appointment scheduling or appointment reminder needs. They provide inbound call center and outbound call center solutions for hospitals and medical centers, as well as pager services for physicians and surgeons, bilingual answering services and disaster recovery services to assist the healthcare industry. Sound Telecom provides service and support 24/7/365 and web-based account management.

Answer United

Answer United2015 W Crosstown Pkwy
Kalamazoo, MI 49008, USA
www.answerunited.com

Contact: Scott Gignac, sales and marketing manager, at 800-937-5900 or sales@answerunited.com
Services: Inbound, Email, Text, Chat
Vertical Markets: Healthcare
Healthcare Services: Medical Answering Service, Appointment-Setting and Reminder

Answer United has been a leader in the telephone answering and call center industry for over forty years. They provide old-fashioned service through modern technology.

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Contact Bridge Inc

Suite 213, 7161, 121st Street
Surrey, BC, Canada, V3W 1G8
www.contactbridge.com

Contact: Bobby Grover, director of business development, at 604-537-9599 or bobbygrover@contactbridge.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Vertical Markets: Collections, travel, timeshare

Contact Bridge offers call center and telemarketing services in BPO, increasing sales by delivering excellent quality, customer satisfaction, and revenue generation.

RDI Marketing Services Inc

4350 Glendale-Milford Rd Ste 250
Cincinnati, OH 45242, USA
www.rdioutsourcing.com

Contact: Scott Monahan, director, at 513-607-5363 or smonahan@rdimarketing.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Vertical Markets: Financial, telecommunications, insurance, technology, consumer

RDI provides call center and administrative services and market research.

Synergy Solutions Inc

20235 N Cave Creek Rd #104-612
Phoenix, AZ 85024, USA
www.synergysolutionsinc.com

Contact: Lori Fentem at 602-296-1601 or llfentem@callsynergy.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish
Vertical Markets: Retail, E-Commerce, Healthcare, Financial services, Multi-Family Housing, Home Services, Automotive, Technology, Publishing, Legal

Synergy Solutions is SRO accredited and provides a full suite of  customer interaction solutions delivered from a network of  contact centers all in the United States.

Golden Gate BPO Solutions, LLC

2625 Weston Rd
Weston, FL 33331, USA
www.goldengatebpo.com

Contact: Tracy Thompson, managing director, at 954-300-2502 (Ext 704) or tthompson@goldengatebpo.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, French, Portuguese
Vertical Markets: Telecommunications, media, banking and financial services, healthcare, consumer products and electronics

Golden Gate BPO is headquartered in Weston, Florida, with contact center locations in the US, Philippines, Dominican Republic, Belize, Mexico, India, Sri Lanka, UK, and Ireland. Golden Gate BPO also provides various consulting services spanning business and operational improvement and restructurings, financial analysis and planning, technology procurement and implementation, and sales, marketing and brand enhancement.

Solix, Inc

30 Lanidex Plaza W
Parsippany, NJ  07054, USA
www.solixinc.com

Contact: James McCarthy, vice president of sales, at 800-200-0818 or james.mccarthy@solixinc.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Multilingual: English, Spanish, Chinese, French, Korean
Vertical Markets: telecommunications, government, utilities, healthcare, disaster relief

Solix Connect is a US-based contact center provider that offers live agent or IVR communications, customer engagement solutions, marketing intelligence and performance reporting.

Callzilla

3100 SW 145th Ave Ste 410
Miramar, FL 33027, USA
www.callzilla.net

Contact: Neal Topf, president, at 855-255-9552 or 786-664-9700 or info@callzilla.net
Services: Inbound, Outbound, Email, Text Chat, IVR
Language: Spanish
Healthcare Services: Medical Answering Service, Appointment-Setting and Reminder

Spanish and Hispanic specialists, allowing for effective communication with Spanish-speaking patients and customers.

Outreach Communications

2801 Glenda
Ft Worth, TX 76117, USA
www.outreachcom.com

Contact: B. Darrell Alsup, president, at 817-288-7272 or dalsup@outreachcom.com
Services: Inbound, Outbound, Email, Text Chat, IVR
Vertical Markets: Cable, utility

300 seat inbound/outbound customer care center with experience in sales, collections, and CRM; all calls done from Ft Worth office.